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Shipping & Delivery
Order Processing
All orders are processed by 5PM EST and shipped out during business days Monday's & Friday's.
Orders will be shipped out once payment has been confirmed and cleared. Please allow 1-5 business days for your order to be processed. Once your order has been processed you will receive a tracking number via Email.
Custom & Ready to ship Units
Please note we are not responsible for inaccurate measurements. If you are ordering a ready to ship unit please select the correct size before placing your order. If you are unsure take a look at our wig size chart here
RAW Hair orders
Please note for all RAW bundles, processing time can be anywhere between 11-14 business days. For already in stock RAW items check out our
International Order
Forget Me Not Hair Company is not responsible for any fees ( custom fees or taxes) associated with your shipment upon delivery.
Shipping
After your order has been processed please allow 1-2 days for your order to be shipped out.PLEASE ENSURE THAT YOUR SHIPPING ADDRESS IS CORRECT BEFORE CHECKOUT. WE ARE NOT RESPONSIBLE FOR ANY ITEMS THAT ARE SHIPPED TO INCORRECT ADDRESSES THAT IS PROVIDED.
How long does shipping take?
Canada: 3-7 Days
USA: 7-10 Days
International: 10-15 Days
Delivery
Domestic orders usually take up to 5 business days and are shipped via Canada Post & UPS. International orders can take up to 15 Days. All orders require a signature upon delivery.
How can I track my order?
Once your order has been placed you will receive an email notifying you that your order is in process. Once your order had been processed and shipped out you will received and email with your tracking number. Please allow up to 24hrs for your tracking information to become visible online.
Our Return Policy
NO RETURNS, ALL SALES ARE FINAL. We exercise a very strict quality control process to ensure that our clients receive only the best virgin hair.